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What You Need to Know Before You Play

Our legal terms set out how your account works, what data we hold, and where access is permitted under local law. Everything here applies to accounts registered through fubo88 and is written to be straightforward — no unnecessary legal fog.

Account TermsPrivacy & DataEligibility by RegionDANA, OVO, GoPay Wallet RulesContact & Disputes
fubo88 What You Need to Know Before You Play
LEGAL CONTACT PATHS

Where to Send Policy Questions and Disputes

If you have a question about our terms, want to request your data, or need to raise a dispute, use one of the channels below. We handle legal and account queries separately from general support — flag the subject clearly so your message reaches the right team faster.

Live Chat Reach our support team directly through the live chat widget on fubo88. Flag your message as a legal or account query so it routes correctly.
Email Support Send detailed legal queries, data requests, or formal disputes to our support email. Include your registered account ID and the payment method involved — DANA, OVO, or GoPay.
Account Help Centre Log in to your account and open the Help section to submit a ticket. This path keeps your account record attached to the query for faster resolution.
DATA & ACCOUNT SECURITY

How We Handle Your Data and Account Safety

Security and data handling are not afterthoughts here. Your account details, wallet connections, and session data are managed with clear retention rules and access controls. Here is what we do and what you can request.

Data We Collect

We hold the account details you register — name, mobile number, and the wallet IDs for DANA, OVO, or GoPay. Session and transaction logs are kept for verification and dispute purposes.

Retention Period

Account and transaction data is retained for as long as your account is active and for a defined period after closure. You can request a summary of what we hold by contacting support.

Cookies and Device Data

We use cookies to keep your session active on mobile and desktop. Device identifiers help us flag unusual login attempts. You can manage cookie preferences through your browser settings.

Requesting Changes or Deletion

To update personal details or request account closure and data removal, contact support with your account ID. Identity verification is required before any change is processed.

Common Legal and Policy Questions

These are the questions we see most often around account terms, data rights, and eligibility. If yours is not here, open a support ticket and we will respond in writing.

Access depends on whether online gaming is permitted under the laws that apply where you are. Check your local regulations — we cannot confirm eligibility on your behalf.

We hold your registration details, connected wallet IDs for DANA, OVO, or GoPay, and transaction logs. You can request a summary of your data by contacting support with your account ID.

Yes. Contact support, verify your identity, and request account closure with data removal. Processing time depends on verification and any pending transaction records.

Our system requires that the DANA, OVO, or GoPay account you withdraw to matches the name on your registered fubo88 account. A mismatch triggers a manual review — contact support with both account details to resolve it.

Open a support ticket via live chat or email, include your account ID, the transaction date, and the payment method used. Our team reviews the wallet log and responds in writing.

We update terms when our service or operating conditions change. Continued use of your account after an update counts as acceptance. Check this page for the current version.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.